Fundraising & Member Advisor

OVERVIEW

Fractured Atlas is seeking a full-time Fundraising & Member Advisor, Programs for our Programs team. Fractured Atlas is a national nonprofit art service organization with a membership of over 75,000. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We are dedicated to helping individual artists and arts organizations at every level of the cultural ecosystem, in every creative medium by providing fundraising tools, educational resources, and personalized support. As a key member of the Programs Team, the Fundraising & Member Advisor, Programs provides essential support across all programs and services, working closely with our members and artists on a

• Provide member advising and financial administrative oversight for Fractured Atlas’ fiscal sponsorship, fundraising tools, and artist visa services:
• Support daily operations of the fiscal sponsorship program
• Conduct consultative and onboarding calls using Calendly and Zendesk Talk 
• Manage extended email communication with artist members using Zendesk
• Advise artist members on the use of Fractured Atlas’s fiscal sponsorship program, including its fundraising and financial tools, and how to follow donation and financial procedures
• Review and approve fundraising materials: including profile/general support edits, individual appeals, third-party giving campaigns, and crowdfunding campaigns
• Demonstrate how to access our software tools and provide walk-through support as needed to artist members
• Review artist visa applications and provide consultation letters
• Troubleshoot login and other basic access issues with artist members
• Support donation tracking and investigation, including logging donations in Airtable, confirming matching gifts, and resolving donation-related issues 
• Correspond with members and donors regarding returned or disputed donations. 
• Other duties as assigned to support the team and our membersdaily basis.

Grants & Member Advisor

OVERVIEW 

Fractured Atlas is seeking a full-time Grants & Member Advisor, Programs for our Programs team. Fractured Atlas is a national nonprofit art service organization with a membership of over 75,000. Our mission is to make the journey from inspiration to living practice more accessible and equitable for artists and creatives. We are dedicated to helping individual artists and arts organizations at every level of the cultural ecosystem, in every creative medium by providing fundraising tools, educational resources, and personalized support. As a key member of the Programs Team, the Grants & Member Advisor, Programs provides essential support across all programs and services, working closely with our members and artists on a daily basis.

MAJOR DUTIES & RESPONSIBILITIES

• Member advising and financial administrative oversight for Fractured Atlas’ fiscal sponsorship, fundraising tools, and artist visa services:
• Support the daily operations of the fiscal sponsorship program
• Conduct consultative and onboarding calls using Calendly and Zendesk Talk 
• Manage extended email communication with artist members using Zendesk
• Advise artist members on how to apply to grants with fiscal sponsorship, and review grant applications while providing constructive feedback Review and approve fundraising materials: including grant applications, individual appeals, and crowdfunding campaigns
• Demonstrate how to access our software tools and provide walk-through support as needed to artist members and Member Representatives, as needed
• Review artist visa applications and provide consultation letters
• Review a variety of financial documentation, and advise artist members on how to allocate for project expenses, and access funds
• Troubleshoot login and other basic access issues with artist members Correspond with artist members and donors in processing donations and grant funds received
• Other duties as assigned to support the team and our members